Customer service agent ( English – corporate account)

Job Description

• Interact with corporate customers to provide information in response to inquiries, ensure customer satisfaction
• Resolve customer’s potential problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
• Update client’s account data on the company website to follow up payment status, review contracted unit updates.

• Graduates only.
   
• Fluency in English is a MUST
   
• Fresh graduates are welcome to apply
   
• Strong phone and verbal communication skills along with active listening
   
• Customer orientation and ability to adapt/respond to different types of characters.
   
• Customer focus and adaptability to different situations.
   
• Males & Females.
   
• Max Age 32
   
• Location Maadi (Transportation not provided)