Collection Specialist

Job Title:Collection Specialist
Experience:1 to 3
Education:Bachelor’s Degree
Location:Cairo, Egypt
Category:Accounting/Finance, Customer Service/Support

  • Follow up on AR collections through calls and emails.
  • Knowledge of billing procedures.
  • Reconciling payments to ensure the accounting system reflects the correct transactions
  • Posting payment and reconciling with bank statements
  • Updating the aging report with the client’s comments on payments status
  • Communicating with account managers for high-aging clients.
  • Checking the client’s payment history for accurate communication in terms of collection (eg: checking advances)
  • Issuing Credit-Memos for clients.
  • Support in the end-of-month closure
  • Ability to identify errors
  • Report summary of completed tasks and issues.
  • Appropriate handling of sensitive information
  • Handling customers’ questions and requests.

  • Bachelor’s degree in finance/accounting (preferable)
  • MS office knowledge: excellent word, excel knowledge
  • One Year minimum experience in collection
  • Able to deliver quality work under pressure
  • Attention to detail and have numerical skills
  • Strong customer service skills
  • Fluent English is a must
  • Time management skills
  • Negotiation skills
  • Ability to work to deadlines
  • Available to work night shifts

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Posted in Accounting/Finance Customer Service/Support