Collection Specialist

Job Title:Collection Specialist
Experience:1 to 3
Education:Bachelor’s Degree
Location:Cairo, Egypt
Category:Accounting/Finance, Customer Service/Support
Description:

  • Follow up on AR collections through calls and emails.
     
  • Knowledge of billing procedures.
     
  • Reconciling payments to ensure the accounting system reflects the correct transactions
     
  • Posting payment and reconciling with bank statements
     
  • Updating the aging report with the client’s comments on payments status
     
  • Communicating with account managers for high-aging clients.
     
  • Checking the client’s payment history for accurate communication in terms of collection (eg: checking advances)
     
  • Issuing Credit-Memos for clients.
     
  • Support in the end-of-month closure
     
  • Ability to identify errors
     
  • Report summary of completed tasks and issues.
     
  • Appropriate handling of sensitive information
     
  • Handling customers’ questions and requests.


     
Qualifications:
  • Bachelor’s degree in finance/accounting (preferable)
     
  • MS office knowledge: excellent word, excel knowledge
     
  • One Year minimum experience in collection
     
  • Able to deliver quality work under pressure
     
  • Attention to detail and have numerical skills
     
  • Strong customer service skills
     
  • Fluent English is a must
     
  • Time management skills
     
  • Negotiation skills
     
  • Ability to work to deadlines
     
  • Available to work night shifts
Contact:

Collected from:

Posted in Accounting/Finance Customer Service/Support