Patient Relation Staff

Employer:Security Forces Hospital Program Dammam
Job Title: Patient Relation Staff
Location: Dammam, Saudi Arabia
Job Type:Full Time Employee
Category:Medical, Healthcare, Nursing
Description: 1- Develops and implements policies and procedures related to Patient Transfer and Coordination Section.
2- Assists, organize and coordinates on-going work within the Section.
3- Coordinates patient-related services with medical staff, department heads and   chiefs of service.
4- Assists and coordinates with the Coordination and Patients’ Transfer Section the transfer of patients to other hospital facilities and to SFHP-D and communicate with them.
5-  Assists the Protocol Section in escorting Protocol patients.
6-Solves and handles patient’s problem within the section.
7-Takes instructions and guide directly from the Patient Relation Coordinator.
8- Prepares statistical and other management reports for the Section Heads and   Supervisor as required.
9- Participates in any professional activities and maintain knowledge by attending educational workshops, trainings and courses.

10-Performs the duties necessary to support and achieve accreditation and assures that facility is in compliance with all government, local laws, and accreditation standards.

11- Assists patients who attend the hospital, listen, understand their requests, and respond to their needs and requirements.

Qualifications:1 – Basic knowledge in coordinating theory and practices.
2 -Working knowledge of hospital and public relation.
3 -Working knowledge of budgeting and financial accounts. 
           4 – Good in verbal and written English and Arabic languages
           5 – Must have English Test (STEP or IELTS or TOEFL )
Education:Certification / diploma
Experience:Min: 2

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Posted in Healthcare Medical Nursing