|Employer:||Security Forces Hospital Program Dammam|
|Job Title:||Patient Relation Staff|
|Location:||Dammam, Saudi Arabia|
|Job Type:||Full Time Employee|
|Category:||Medical, Healthcare, Nursing|
|Description:|| 1- Develops and implements policies and procedures related to Patient Transfer and Coordination Section.|
2- Assists, organize and coordinates on-going work within the Section.
3- Coordinates patient-related services with medical staff, department heads and chiefs of service.
4- Assists and coordinates with the Coordination and Patients’ Transfer Section the transfer of patients to other hospital facilities and to SFHP-D and communicate with them.
5- Assists the Protocol Section in escorting Protocol patients.
6-Solves and handles patient’s problem within the section.
7-Takes instructions and guide directly from the Patient Relation Coordinator.
8- Prepares statistical and other management reports for the Section Heads and Supervisor as required.
9- Participates in any professional activities and maintain knowledge by attending educational workshops, trainings and courses.
10-Performs the duties necessary to support and achieve accreditation and assures that facility is in compliance with all government, local laws, and accreditation standards.
11- Assists patients who attend the hospital, listen, understand their requests, and respond to their needs and requirements.
|Qualifications:||1 – Basic knowledge in coordinating theory and practices.|
2 -Working knowledge of hospital and public relation.
3 -Working knowledge of budgeting and financial accounts.
4 – Good in verbal and written English and Arabic languages
5 – Must have English Test (STEP or IELTS or TOEFL )
|Education:||Certification / diploma|