Service Supervisor – Medical Equipment

Job Title: Service Supervisor – Medical Equipment
Location: Dubai, United Arab Emirates
Job Type:Full Time Employee
Category:Medical, Healthcare, Nursing
Description: Duties & Responsibilities 
  • The position essentially involves supporting customers on a technical level focusing on field services, repairs, maintenance and provide technical support to customers with our products.
  • Provides support to the service engineers and trains them when needed.
  • Develops work schedule for all service engineers and make adjustments as needed to accommodate appointments.
  • Ensures all resources are available as needed to perform maintenance and repair of medical equipment and systems.
  • Monitors monthly expenditures and work with management in recommending how to best control the service related cost.
  • Serves customers by identifying their needs related to application of medical equipment, and services.
  • Possesses strong knowledge on the clinical application of medical devices.
  • Secures and renews orders and arranges delivery.
  • Recommends improvements in current medical device and suggest alternative devices.

Minimum Requirements: 
  • Bachelor’s Degree in Biomedical Engineering or Biotechnology is preferred.
  • At least 5-10 years of experience in a similar role.
  • UAE Work Experience only.
  • UAE Driving License
  • Preferably owns a vehicle.

  • Strong Technical Knowledge.
  • Supervisory skills.
  • Reporting Skills.
  • Customer Service Oriented.
  • Analytical Skills
  • Excellent verbal and communication skills
  • Leadership skills
  • Outstanding negotiation skills
  • Strong – decision making abilities
  • Commitment to succeed

Education:Bachelor's degree / higher diploma
Experience:Min: 3 Max: 10

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Posted in Healthcare Medical Nursing