E-commerce Sales Manager

Employer:SARA Group
Job Title: E-commerce Sales Manager
Location: Dubai, United Arab Emirates
Job Type:Full Time Employee
Description: Role Purpose:
Responsible for driving the growth and development of the current e-commerce platform and strategically building relationships with other e-commerce websites and online marketing venues. This role effectively develops and cross-functionally executes comprehensive online sales and e-commerce business development plans. Gain a thorough knowledge of SARA product lines, industry terminology, and company operations.
Key Accountabilities:
  • Develop e-commerce sales strategies to meet revenue and growth targets.
  • Coordinate and execute a strong marketing and campaign calendar to gain newly engaged consumers and incentivize more purchases from existing consumers.
  • Collaborate with internal departments, such as marketing, sales divisions, and external suppliers, to develop and implement e-commerce strategies, plans, and business models.
  • Take a hands-on approach to customer response and customer service. Take responsibility for responding to online customer inquiries.
  • Provide input to the management team on a new product or service features to be developed to meet current, and future customer needs.
  • Research and learn new emerging technologies and trends.
  • Develop high-level and detailed e-commerce solution strategies to identify key performance indicators (KPI’s), understand online traffic patterns, segment customer behaviors, and prioritize site issues.
  • Manage e-commerce P&L, deliver key financial targets to include sales growth, gross margin, and operating margin improvements.
  • Oversee accurate order processing, including order intake, order confirmation, order status, order changes, shipping, billing, and damage replacement.
  • Develop advanced analytical solutions to formulate insights across all e-commerce properties, ensure tracking, reporting, and analytics are functioning optimally. Maintains accurate records and generates appropriate reports for upper management.
  • Ensure that digital product portfolios are properly optimized, updated, and maintained, including descriptions, images, inventory, waitlists, promotions, and pricing.
  • Pioneer and create new opportunities with e-commerce accounts, identifying white space and marketing opportunities to generate sales.
  • Build trust and foster a relationship to be recognized as a premium e-commerce supplier.
  • Become immersed and educated in all of the product categories and brands.
  • Conduct extensive online research at all times, understanding marketing and sales strategies from all major e-commerce retailers.

  • Bachelor’s degree in marketing, business, sales, orrelated field.
  • Extensive knowledge of e-commerce sales platforms including Shopify.
  • Experience in business development, sales engineering as well as using Microsoft Office and ERP/Inventory Systems.
  • Enterprising spirit with affinity to luxury products.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Demonstrated ability to work independently and autonomously in driving projects to completion.
  • Exceptional time management skills; ability to organize, prioritize, and manage multiple projects with overlapping goals and objectives.
  • Strong leadership skills are essential, with proven verbal and written communication skills with demonstrated ability to work effectively across internal and external organizations.
  • Experience in a retail sales environment a plus.

Education:Bachelor's degree / higher diploma
Experience:Min: 3

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Posted in Sales