Senior Relationship Officer/ Relationship Officer – Riyadh

 Published Date: January 11, 2021
Job Title: Senior Relationship Officer/ Relationship Officer – Riyadh
Location: Riyadh, Saudi Arabia
Job Type:Full Time Employee
Category:Marketing and PR
Description: Primary Purpose of the job:
  • Market the company products to new and existing clients to achieve targets and serve as the liaison between company, its clients and the market as a whole.
  • Strengthen relationships with existing clients and increase company’s visibility in the market. 

Principal Accountabilities:
  • Schedule appointments and visit clients to present the company’s product portfolio to existing and potential clients.
  • Tend to queries from clients, departments, suppliers and management and follow up on them to ensure that any and all issues are resolved. 
  • Obtain the required documentation from clients to initiate the credit analysis process. 
  • Conduct credit analyses that include a review of a client’s audited financial statements and COC/ SIMAH clearance to ascertain credit worthiness.
  • Negotiate deals with customers and suppliers and consolidate those results in a credit proposal.
  • Prepare credit proposals containing the credit analysis, transaction deals, terms and conditions as well as recommendations to management on whether or not to approve deals.
  • Maintain customer files ensuring that all documentation is complete, accurate and up to date according to set company processes and practice.
  • Maintain excellent working relationships with all customers, departments and suppliers to optimize efficiency and customer care levels.
  • Review and sanction sales invoices, communicate with suppliers regarding delivery and subsequently support the collections team.
  • Prepare and submit activity and specialist reports for management by the required deadlines.

KPI/ KRA:
  • Lease Execution target achievement
  • Customer satisfaction and retention
  • Collection Ratios
  • Time Management
  • Disbursement achievements
  • Competency achievement


Qualifications:Skills:
  • Proficient in Microsoft Office applications
  • Proficient in English and Arabic
  • Excellent Communication skills (verbal and written)
  • Ability to establish rapport
  • Ability to work independently as well as in a team 
  • Exceptional Negotiation skills
  • Exceptional Organizational skills
  • Ability to adapt quickly and appropriately
  • Ability to multi-task

Experience:
  • A minimum of 3 years’ credit and leasing experience in a reputable organization.


Education:Bachelor's degree / higher diploma
Experience:Min: 3
Salary:Unspecified
Contact:
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