Medical Receptionist

Employer:Dar Elelm
Job Title: Medical Receptionist
Job Type: Full Time
Location: Sheikh Zayed, Giza
Category: Administration , Customer Service/Support
  • Welcomes patients and visitors by greeting patients and visitors, in person or; answering or referring inquiries
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person
  • Answering calls from the patients.
  • Keeps patient appointments on schedule by notifying the provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Ensures availability of treatment information by filing and retrieving patient records
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients.
  • Understanding the diagnosis of the case and the treatment plan from doctors
  • Offering to patients the treatment plan and handling all objections or inquiries related to it.
  • Guiding the patients to clinic with a smile.
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining the confidentiality of personal and financial information
  • Maintains operations by following policies and procedures; reporting needed changes.
  •  Preferable males.
  • Excellent customer focused manner at all times.
  • Ability to communicate effectively at all levels.
  • Planning and organizing.
  • Customer service skills & Customer oriented.
  • Fresh Graduate (Age from 22 to 24 )
  • Very good user of Microsoft office.
  • Ability to verbally communicate effectively with guests and co-workers.
  • Presentable.
  • Availability to work night Shifts.
Experience: 0 to 1 years
Salary: Confidential

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Posted in Administration Customer Service/Support