Customer Service Representative

Employer:Petro Group Mitsubishi Service
Job Title: Customer Service Representative
Job Type: Full Time
Location: Moharam Bek, Alexandria
Category: Customer Service/Support , Sales/Retail
Description:

We are looking for a customer sales advisor to join our team, handle customer service inbound and outbound calls and generate new opportunities.

  • Making lots of calls, generating new opportunities and providing help and advice to our customers.
  • Arranging booking valuations and upselling the additional services we provide.
  • Providing real-time customer service across Facebook, Instagram, call centre and multiple Review sites.
  • Responding to comments posted on Facebook and Instagram page.
  • Identifying service-related discussion across all Social Media platforms and providing an appropriate response.
  • Record Outcomes and Enhance Customer Service Solutions.
  • Must have computer skills, with good knowledge in Microsoft office.
  • Must be well organized and be willing to work in a fast working environment.
     
Qualifications:

Essential personal traits:

  • Ambitious.
  • Proactive
  • Excellent work.
  • Excellent communication skills.
  • Strong attention to details.
  • Confidence.

Education:

  • (Bachelors).
Experience: 2 to 5 years
Salary: Confidential, Target, Commissions, Bonus
Contact:

Collected from:

Posted in Customer Service/Support Sales/Retail