Tuesday, January 14, 2020

Analytics Application Support Specialist

Job Title: Analytics Application Support Specialist
Job Type: Full Time
Languages: English, French
Location: Cairo
Category: IT/Software Development
  • Ensure operational stability of the Analytics applications and the transition of the applications in scope to production
  • Replace service of external company currently providing the support
  • Act as an escalation point if needed and solve application incidents
  • Manage the service level of the third-party providers (Cloud/on-premise) for supporting the Analytics applications
  • Continuously monitor the various incidents related to the Analytics applications
  • Identify improvement potentials and address them to Analytics application owners
  • Stand accountable for bug fixes and small enhancements
  • Bachelor's degree in Computer Science, Business Informatics, or any relevant study
  • At least 1 year of experience in a relevant field of industry
  • Fluent English speaker. German is preferable
  • Proficient user of Microsoft Office applications
  • Previous experience at a multinational environment is a plus
Experience:More than 1 year
Salary: Confidential

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