Monday, August 19, 2019

Customer Service & Administration Assistant

Employer:Go Green Real Estate
Job Title: Customer Service & Administration Assistant
Job Type: Full Time
Languages: English
Location: Heliopolis, Cairo
Category: Administration , Customer Service/Support
  • Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
  • Ensure the correct and accurate validation and processing of claims
  • Ensure company brand materials (company profile, giveaways ...) to meet and exceed company presentation standards.
  • Greet visitors to the office in a friendly and professional manner. Seeks to assist visitors and serves assistance when necessary.
  • Maintain supplies for staff and monitors quantities for supplies.
  • Follow up on company’s standards and guidelines for operational efficiency including cleanliness and maintenance.
  • Receive and transfer hotline calls with determining clients’ needs and requirements.
  • Preparing for events regarding preparing the venue, name tags, clients’ applications, etc.
  • Operate office machinery such as computers, photocopiers, and printers; perform light maintenance and troubleshooting to provide support to resolve any problems faced by the administration team.
  • Females only.
  • 2 to 4 years of experience as an admin preferably in real estate field.
  • Excellent English.
  • Excellent communication skills.
  • Excellent in Microsoft word & Excellent.
  • Problem solving skills.
  • Presentable.
Experience:2 to 4 years
Salary: Confidential

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