Main responsibilities
1. Direct and control the staff of the quality department to ensure
that they are well motivated and receive all necessary training and
development to enable them to carry out their responsibilities to
the required standards.
2. Develop strategies and processes to ensure that total quality is
promoted throughout the company.
3. Develop processes and procedures to ensure that there is continuous
improvement in all company operations and that waste is kept
to a minimum.
4. Act as the companys expert on quality management and provide
any necessary training and advice to managers and staff to ensure
that they pursue the objectives of total quality management and
continuous improvement.
5. Develop quality targets and measures for all company operations
and monitor the performance of the company against these.
6. Provide advice and guidance to the company, its managers and
staff on any regulatory aspects of total quality management.
7. Undertake all necessary research to keep abreast of developments
in the fields of total quality management and continuous improvement
to ensure that the company maintains its competitive
position.
8. Control all departmental budgets and resources to ensure that
these operate cost-effectively and in accordance with quality
standards.
9.Knowledge, skills and experience required
Qualifications:
The job requires: a degree or relevant professional qualification; at least 10 years experience in total quality management; significant managerial experience; substantial knowledge of quality improvement techniques; excellent interpersonal skills; problem-solving skills.
Education:
chemistry
Experience:
10-15 Years.
Other Skills:
Main purpose of job To lead in the development of strategies and processes to ensure that product quality and customer satisfaction are maintained and that there is the continuous improvement of products, processes and services.
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