Friday, April 13, 2018

Operations Support Representative - Dispatcher

Employer:Bosta
Job Title: Operations Support Representative - Dispatcher
Job Type: Full Time
Languages: Arabic, English
Location: Maadi, Cairo
Category: Customer Service/Support , Logistics/Supply Chain
Description:

Bosta.co, a logistics company based in Cairo, helps businesses deliver their packages same day leveraging the latest and greatest using technology and algorithms.

In less than 9 months, we closed 3 rounds of investment with Egyptian and Emirati institutes funding our vision to become the next unicorn in Logistics.

We believe money alone is not what builds a successful brand, but rather the people shaping it for the future. In light of that purpose, we are on a quest to find an Operations Support Representative aka Dispatcher.

  • The dispatcher's job is to schedule stars (captains-drivers) to pick up and deliver loads to customers or vendors.
  • Dispatchers are also responsible for keeping records, monitoring driver daily logs for errors or violations and monitoring drivers' working hours and equipment availability.
  • An essential part of your job will be to coordinate and manage the most efficient loads to remain cost-effective as a company; this means you'll try to combine shipments based on their routes and timeline to minimize how many trucks and drivers are out, rather than sending each order out individually.
  • It's also important to realize you to be focused on the job from start to finish; there is rarely any downtime and you'll be taking calls and managing routes all day. For this reason, you must be highly organized and able to handle high amounts of stress.
  • Your goal, as a dispatcher, is to make your customer happy and keep your driver safe.
Qualifications:
  • The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations.
  • You must be able to multi-task as well as take the appropriate action with little supervision.
  • The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
  • University Graduate
  • 0-1 years of experience in a similar position
  • English proficiency & most of all is eager to join a Start up.
Education:Bachelor's Degree at least
Experience:0 to 1 years
Salary: 3,000 to 4,000 EGP per month, Bonuses based on performance
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