Monday, April 16, 2018

Customer Service Representative (Pharmacist)

Employer:Yodawy
Job Title: Customer Service Representative (Pharmacist)
Job Type: Full Time Shift Based
Languages: English
Location: Cairo, Egypt
Category: Customer Service/Support , Pharmaceutical
Description:
  • Become an active member of Yodawy's Customer Success team
  • Conduct customer on-boarding and experience calls
  • Manage incoming orders and flagged cases
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and service
Qualifications:
  • Pharmacy Graduate
  • At least 1-5 years of experience in a pharmacy or pharmacy call center
  • Deep understanding of medication brands, active ingredients and alternatives
  • Strong command of English
  • Promptness, reliability, accuracy, and attention to detail.
  • Commitment to maintaining best professional practices in service, efficiency, and innovation
Experience:1 to 5 years
Salary: Negotiable
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