Marketing Operations Manager

Job Title: Marketing Operations Manager
Location: Riyadh, Saudi Arabia
Job Type:Unspecified
Category:Marketing and PR
Description:
  • Drive marketing department to achieve targeted revenue for each business line.
  • Manage multiple projects, including ownership of project brief, the scope of work, resource allocation, facilitating approvals, and managing expectations and timelines for marketing activities, technology, and web-related projects
  • Manage the development of tools, processes, and frameworks to further marketing best practices and deliver operational efficiencies in campaign and lead management
  • Manage the design, customization, updates, and implementation for existing and new platforms/solutions that will support the marketing team
  • Monitor and continually improve data quality within the marketing database
  • Work alongside CX team to support and enable campaigns and lifecycle automation across SMS, email, in-app, push, and web push messaging
  • Oversee the creation and implementation of new initiatives based on business needs.
  • Compile and present reports during weekly management meetings.
  • Recruit new employees to the marketing team.
  • Train and support marketing staff.
  • Maintain adaptability and implement changes quickly and efficiently.
  • Oversee the development and implementation of social media initiatives.
  • Supervise operational oversight for particular touchpoints of system integration and continuing marketing activities.
  • Develop and maintain prime marketing operations relations with particular set of business partners.
  • Manage solutions implementation responding to identified partners’ needs.
  • Assist routine implementation of marketing activities plus campaigns throughout multiple channels and institutions via organization marketing management system.
  • Establish and identify communicate timelines, priorities, and deliverables to ensure goals are met to stakeholders.
  • Forecast and identify areas enhancing client-centric value plus improve marketing-return-on-investment for entire business.
  • Coordinate with marketing operations team to report and analyze initiatives.
  • Develop and conduct training to assure all pretentious staff maintain working knowledge of marketing systems and recommend best practices.
  • Identify and respond to user assistance, system performance and operational issues.
  • Translate and execute current processes or develop plus launch processes of new business.
  • Ensure system arrangement with existing databases along with business analytics.
  • Perform directly with all external vendors to assure steady business operations.
  • Lead and direct audits of periodic marketing performance and plan revision strategies as appropriate.
  • Supervise and assist operational requirements of team of Event Coordinators and Regional Field Marketing Specialists.


Secondary Responsibilities
  • Manage relationships with the individual business owners, including the timely flow of information within the marketing team, the company, and vendors, and to/from the business owner by controlling and achieving agreed service level between all parties.
  • Build relationships and integrate processes with other team members, internal requesters, and external vendors to meet changing marketing and business priorities
  • Develop, action plan and manage the project timeline to meet the forecasted delivery deadline
  • Validate process and system requirements for a project to meet the needs of the business process it is designed to support
  • Maintain departmental process documentation
  • Conduct post-project analyses with the project requestor and vendors.

Qualifications:
  • Manage relationships with the individual business owners, including the timely flow of information within the marketing team, the company, and vendors, and to/from the business owner by controlling and achieving agreed service level between all parties.
  • Build relationships and integrate processes with other team members, internal requesters, and external vendors to meet changing marketing and business priorities
  • Develop, action plan and manage the project timeline to meet the forecasted delivery deadline
  • Validate process and system requirements for a project to meet the needs of the business process it is designed to support
  • Maintain departmental process documentation
  • Conduct post-project analyses with the project requestor and vendors.
Gender:Male
Experience:Min: 5
Salary:Unspecified
Contact:

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Posted in Marketing and PR